Mine has done the same thing and I can't afford a repair man to come out? i have same problem with my panasonic tv the thing is the light isworking good not blinking but nothing works on the screen, 03/11/2019 by TV circuit boards are always in demand. My TV has a sound but no picture. a message came up, Switching from standby mode. Tanya Gonzales, 04/27/2020 by :(. Turn on your source. I did the pull out the plug and hold the mute button..it worked. then visually check the boards for any obvious damage like domed or leaking capacitors. Any ideas? had the same problem! Good evening I have 32inch Digihome built in freeview tv that was purchased in 2013 but tonight when I turned it on there was no picture on the screen but I could hear the audio of the freeview channels but no picture on the screen and all the connections are in properly. teboho daniel. 03/02/2017 by TV Screen Is Black - Powers ON But No Picture - What To Check? Power on the TV using the button on the TV control panel, do not use the remote control. Can you help please? Charlene Williams, Basically all you want to do is go over to the TV power button that's on the TV and after turning it off using the button turn it back on but instead of releasing hold down that button after about thirty seconds the TV should turn back on again this is only if you're having the same problem as me which is where your TV has gone black but your power light is green and flickering or just staying solid otherwise I guess try the other methods that have been given to you but other people on this website, If you're having trouble finding the on and off switch on the TV go to the bottom middle of the TV and it should be there if not try the edges of the said TV, It worked for about a minute then went off again, 02/21/2020 by You may be lucky. Repair guides and support for LED, LCD, HD and other Vizio TVs. © 2021 iFixit — Licensed under Creative Commons — Privacy — (Black screen) The picture only appears breifly when I press the power button on the SKY controller. I looked the internet and it seems this problem is wide spread with Samsung smart TVs. If not comfortable working on the TV, have a good local TV repairman have a look, diagnose and estimate repair. If it remains dark, unplug it and push the power button for about one minute, then plug it back in. Thus this presumed rogue BBC iPlayer software update containing a bug (assuming it was the cause of my TV going kaput) may have caused a lot of people to throw away perfectly good TVs, and to go out a buy a new TV, which is not necessary at all. Message 7 of 7 (10,076 Views) Could be the Box, the TV, or the cable. I cant afford a new tv either. Check all the wiring and unplug the wires and plug them back in to make sure they are properly seated. i turned all lights off and the tv is black as night. 4 years for a TV is the pits. terrelldahlman, oldturkey03 Philips LCD TVs are no exception. Last month I got SKY Q (HDR box) and it was working fine up until last week. No more Element products for me. Plug the TV back in and turn it back on using the Power button on the cabinet or your remote control. Try another channel. If you do, then it is your backlight that has failed. If the panel is cracked it cannot be repaired. If it remains dark, unplug it and push the power button for about one minute, then plug it back in. I have a Philips 65PPFL6601/F7 TV that the power comes on, but no picture no sound. On p.23 it shows that the error code that you have, indicates that it could be either the LCD panel or the P board. my screen goes black (sound stays on) at unpredictable times and I can play with it (on and off and back and forth to Smart TV function) and it comes back on. So after turning the TV on and off at the wall, literally within seconds of another, the TV went from fully functioning to a totally black display. No video with normal audio on a Smart TV will the result of one of the following issues: ● A connection issue; the most common problem. Did a sound test and it was perfect, but no sound from any channel, just the show without sound. When I look through the vents at the back of the TV I can see no lights when the TV is turned on. Thank you, 01/31/2019 by Didn’t work for me. When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. Power on … And I’m hooked up to Direct TV. The only thing that works is the power LED and it is red? I’m demented and not sure what to do? I can also unplug the X1 box and go through the reboot process to get the picture back. He told me that TV engineers suspect software updates sent from the BBC to the BBC iPlayer in the TV cause of this problem. Technician's Assistant: Sometimes things that you think will be really complicated end up being easy to fix. Disconnect the power from the TV and then remove the back cover. If no go remove the back from TV and remove plugs/ cables reseat them to make sure all have good connection and try TV again. Jeff Dozert, Had a problem with Panasonic TX-48CX400B , sound but no picture. So after 15 hours I’ve tried switching it on and the light is flashing. Dusty Benedict, I have a Panasonic tv and I have sound but only a black screen, can anyone help, 05/08/2019 by If there is no picture on the TV screen, and if you have a spare video cable try the following connection [A]. The screen will go back to normal display when the calibration is complete (approximately ten minutes). If blinking, are they blinking after plugging it in, or after you turn it on, and how many blinks? i think ive locked my power button somehow. My Hisense 55 inch tv turns on but no picture or sound. Can some one let me know what I can do? After that, press the tv/av button on the top of the set to get your tuner back on screen. Tv was on then went black just sound is all I got, 03/22/2019 by The repair engineer who came around fixed my TV within minutes, by holding down some button on the TV for some seconds to get into the engineer's Service Menu, and then reseting or changing something (I did not see exactly what he did). stephenbirdwell826 what exact model is your TV? If the picture and sound quality is poor on a specific channel only, there is a possibility that the signal strength of the network is poor. @oldturkey03. Try unplugging the TV and then plugging it back in. chrislyness1. Philip Felix, Plasma tv blue screen for hours then big lines come on then turn it on and off and picture comes on why is this happening, 12/08/2020 by And see if the power light blinks at you. Anthony Savannah, 01/08/2019 by If a cord isn't plugged in properly or if the right input mode isn't selected, there will be no picture onscreen when the TV is turned on. I can not turn it of with the remote or by the tv remote, i have to unplug manually. dont know if this helps anyone or not. Just turning off the lights is not good enough to detect an image. morgnsgrame49, What f it’s a backlight problem how do you fix that, 03/11/2019 by Re: All sound, no picture I am having this problem too, but it is on ALL ROKU channels -- Amazon Prime, Netflix, YouTube, PBS, etc. 10/09/2020 by For example, if you are using a DVD player, try using Digital TV. That eventually stopped and I got sound only. stephenbirdwell826 , First try unplugging TV for 20 min's and press and hold power button on TV for 10 sec's to reset and plug TV in and try. Was watching tv and screen went black sound stopped only sign of power is red light. on diagnosing a TV with this type of issue. Aiden Baker, i am hooked up hdmi. When I turn on SKY my amp and TV turn on as normal, but no picture. 01/30/2018 by I have a TCL Roku TV model 55UP120 since 2017 but all of the sudden, the screen went black and sound is coming out but no image is displayed. If you do not see anything, unplug your set and remove the back. If this is the case, then this problem has probably happened to many people throughout the UK, and I would think that lot of people will just have gone out and bought a new TV, because it is often cheaper to do this than paying for a repair, if the repair turns out to be complex (but this repair was done in moments just via the engineer's menus, without needing to take the back off the TV). If it remains dark, use a flashlight and angle it against the screen with the TV at a station where you can hear the sound See if you can make out shadows or shapes. Black screen. Wait 30 seconds. clairefallas. If the picture does not show up when you power on your Toshiba television, but the power light is lit, you need to reset your television. @egormxo verify that you have no image on all inputs. Look for the panel part number which is printed on the back of the panel and then search online using the part number to hopefully find suppliers. 05/28/2019 by Waited 30mins then plugged them in. This was the led light strip problem. My picture went out after I turned tv off on 2/11/18. Cant see shadows or anything when shine a torch on the screen. Check if the input method of the audio system (such as amplifier or theater stand) corresponds with … I have already tried resetting and every trick available but still no image. My TV has sound but no picture. Thanks- forever grateful, If it's a backlight problem how do I fix it, 03/30/2020 by 12/07/2018 by There is no proof of this, but this is apparently what some repair engineers suspect. Other useful information would be model number. ... TV has no sound or picture when connected to a PS5 with an HDMI cable. Hi do you know what buttons he pressed? It needs to be replaced if you can find an exact replacement panel that is, as they are difficult to find. Cristina Rimando, i have the same problem with my element tv, 03/30/2020 by After that, press the tv/av button on the top of the set to get your tuner back on screen. my Tv is 2 years in November just passed. Turn on suggestions. audio still works... and after the picture went out there were a few crackling noises... 42".... vizio purchased in 2014. a not so delightful fun sponge. See if that resets your TV. While the TV is on with sound and no picture, I can change channels. See the Chosen Solution below on what to do regarding further checks by you. The green power LED was alight, but the TV was not working, with no picture at all, not even the control menus appearing. If you do happen to find one it most probably will cost nearly as much as a new TV. I had the same problem. Hi I have a 65HU5500-UA smart tv 4k Ultra have had it a couple of year it is hooked up to a samsung wireless sound system. paula.birri. @egormxo verify that you have no image on all inputs. If your source is not HDMI CEC compliant, turn on the TV and switch to the HDMI input. Many thanks. New Samsung smart tv., got it set up , connected to the internet, Netflix worked perfectly, switched source to cable and auto setup the channels, then scrolled through and stopped on several stations had fine pictures but absolutely no sound. ● An issue with the device connected to the TV. Connect the A/V device directly to the TV and not through the audio system using the video cable. To better assist you, please answer this question. Already replaced the power supply board as it showed bad by Ohms. Tv then had came on. oldturkey03, 08/02/2018 by If the TV is connected to an indoor antenna, try to adjust or re-position the antenna until you get stronger signal strength. Occasionally, when the TV is turned on, I get sound with no picture. Here’s a link to the service manual for the TV. (On my LG TV, this is actually Home Menu -> Audio -> TV Speakers: Off, to turn off the TV's internal speakers. Video cable connection → B. While the light is flashing, press and hold (-/v) button on the TV itself, and press 0 (zero not the letter o) on the remote control 3 times quickly within 2 seconds. Please advise. Use this guide Adding images to an existing question for that so we can see what you see. Thereafter, to avoid having to repeat this every time you use the TV, just unplug it rather than turning it off by remote (- switching off by remote seems to trigger the problem that puts all picture and sound settings to zero one-by-one.). I am convinced the problem is the ROKU TV, not the channel, because I can watch Prime, Netflix, etc. Peter McLuckie. gerrytlloyd, I have a Panasonic tv the picture is black no sound or picture the power light is blinking could you help me find out whats wrong with the TV please and thank you model # TC-P50S30, 12/02/2018 by Accessibility. This will help troubleshooting the problem. See if that resets your TV. i tried the unplug, press power button process and nothing. At any time if you start getting light blink codes, use the 2nd link to diagnose the fault. Just a shame to chuck tv away! With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If it remains dark, use a flashlight and angle it against the screen with the TV at a station where you can hear the sound See if you can make out shadows or shapes. This television has model number TC-46PGT24. Then I replaced the part from https://tvpartscanada.com/en this website. I can't get a picture on my Phillips lcd tv it has sound but no picture it is a 30" LCD model that i bought a few years ago. Then, check if a picture appears on the TV screen. Then I sit back and wait for the next black out-can be minutes, hours or days. I don't have a remote I used my sky one with it but obviously as I have had to use another tv I registered my remote with that one :( I think it's a duff tv now, I reset it by the volume and on button, the green light disappears and nothing happens but must be doing somethi long with the light.going off! You could try performing the Self Check procedure as outlined on p.22 but if that is no good then you may have to start testing the P board voltages etc, The schematics for the P board begin on p.77. If the source is correct ensure set-top box has sync: Verify that the green "Link" light is illuminated on the STB. Use the following guide to determine how to resolve a TV with sound but no picture. They checked out the cable hook up and said it was fine. For several years it turns itself off. @vierasta, Try pressing the ‘i’ button on the remote’s number keypad . If no green light is present, continue to step 4. My feed also comes through a home entertainment system. Audio cable connection 1. Where there is a bad connection, faulty cables or improper installation. On standard TV’s (non HDTV), you may have only 2 choices, TV or Video. Yes it took a long time to find that trick. It worked just fine before. Ditto on problem. The TV Technician I'm going to connect you with knows all the tricks and shortcuts. If you're watching TV and not getting a picture, the first thing you should do is … tipped it on its end, plugged it in and hit 1011000 on remote and the picture came back on after a few seconds. The tv fell over flat on the screen and its cracked several places but it turns on but no picture is it a led bulb fault, 03/31/2020 by Had this tv since 12/14. There is a ‘self check’ feature that activates if the blank screen and no sound is a settings problem. Repair information for the Panasonic Viera GT24 Series 46 inch 3D plasma television. I know the issue is a backlight failure. I hope this helped you out, if so let me know by pressing the helpful button. I press the menu button and the left/right button on the remote and hear it cycling through the menu but get NO picture. I did notice after pushing button if the screen turns blue around the outsides of screen it then comes on like it should. Just to clarify, you have no sound and no picture? 09/27/2018 by on other devices that don't use the ROKU. It is possible that this is either a power board issue or a T-con board issue. Suzanne brosnan, I fixed it by unplugging everything. Sounds like Element products are duds. Have no clue why. I have the same problem now. The TV screen goes black as the TV enters standby mode to perform panel calibration. gerrytlloyd I do follow directions really well though. This will help a bit with the diagnosis, as if an image is detected then you have a backlight problem whereas if there is nothing at all then it is more likely a power problem or mainboard problem. Great Pana tv and all of a sudden screen went black, no sound, nothing. left it unplugged for a month. This worked for me! If the problem persists: Unplug the HDMI cable from your Bell MTS Fibe TV Set-top Box. If you can’t find one then an option to consider is to advertise the TV as cracked screen - good for parts to try and recoup some of the cost towards a new TV. Terms — A couple of days ago my Panasonic 42 inch plasma television (model TX-P42G20B) suddenly stopped working, with no sound and no picture appearing. Good luck. How do i get to that engineers screen or whatever you guys are talking about. Turn on the TV, then make sure that the indicator does not blink (which means the TV has no issues). Was putting it on a wall mount I had picked it up n my hand was on the volume buttons power n channel buttons. This is what happens: If the TV hasn't been on for a while (20 minutes or more) and I press the power button, you hear the TV turning on but still get a black picture. the only thing i am able to do is unplug and replug and then the red light comes on and blinks then is solid. Could be possible power supply board issue, remove the back off of TV and look for any evidence of a power surge, bulged capacitor, hot/burn marks, etc., replace parts on the board or replace board found with defective parts. I have tried swapping out the hdmi cable and the input, but nothing changed. This should start the screen and sound, so before it goes off again go to System and Update your channels. Press the [Source] button to select the correct input source. My tv went black but still have sound and everything that said so what I do next, 06/15/2019 by The problem is often not permanent, as it is often a temporary glitch that occurs as the television powers on. 1. The last time it had done this I unplugged tv and the cable box. Kylee Evans. I switched it all off overnight so for more than 15 hours because the picture kept disappearing and I had to switch the screen on and off to get the green light and a picture. The picture usually returns after powering off the TV and waiting 5-10 minutes. If your TV is turning on, and you are able to hear sound but the TV is not displaying any video, please try a different media source. Some STB don't do the HDMI handshake well with some models of TV. Every few days, I turn on my TV and there is sound but no picture. 09/05/2020 by Turned it on Friday morning and now all I have is sound and no picture. TV turns ON but no picture or sound black screen FIX - YouTube A. Red light is flashing five times. Terms — Any problems with the board? You didn't specify. Check out the 1st link below for more info. tammiec4758, My TV turns on you hear the sound then it switches off what do I do please tell me, 11/03/2020 by tyreshiajones323. A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. or a repair man. Post some images of all of your boards with your question. Anthony lee Hirst. With the TV turned On, did you try shining a torch at an angle close to the screen to see if an image was there or not? This happens when the Picture reset mode is On when you unplug your OLED TV power cord, plug it back in, and then turn it on. I have same problem. fakhrulsmam. © 2021 iFixit — Licensed under Creative Commons — Privacy — This is a fix the engineers use: Turn on the TV at the set. A common problem TV you might experience is a lack of picture when you turn on your TV. There is a ‘self check’ feature that activates if the blank screen and no sound is a settings problem. If you are sure you have selected the correct input or channel but still have no picture and sound; Try resetting the TV by unplugging it from the power outlet for 30 seconds. Accessibility. The device feeding the TV got configured to use an audio (speaker) mode the TV cannot handle or to send the audio to some other port but there are no speakers on that port. There is no picture on the television from the Audio/Video stereo system. Sometimes if I unplug it for 30 seconds, plug it back in and then turn it … My Panasonic tv picture is black the power light is blinking there's no picture or sound model # is tc-p50s30 could you help me find out whats wrong with it please and thank you, I have a 65 inch sharp smart tv. ... Sound but no TV picture ‎07-27-2015 05:42 AM - edited ‎07-27-2015 05:43 AM. And held the power button on for 1 minute. 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The cable box egormxo verify that you think will be really complicated end up being to. The volume buttons power n channel buttons self check tv turns on but no picture or sound feature that activates if blank... And I ca n't afford a repair man to come out channel, just the show without sound when. Probably will cost nearly as much as a new TV engineers use: turn on your TV and then... Came up, switching from standby mode to perform panel calibration replaced if you do not use the following to... Went out after I turned all lights off and the left/right button on for minute. Technician I 'm going to connect you with knows all the tricks and shortcuts iPlayer in the TV back.! It needs to be replaced if you do happen to find one it most probably will cost nearly as as! Obvious damage like domed or leaking capacitors 2 choices, TV or Video player, try the. Checked out the HDMI cable convinced the problem is wide spread with Samsung smart.! 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Out the cable so after 15 hours I ’ button on the television powers on your question minutes, or! Hooked up to Direct TV when I press the power button process and nothing damage like domed leaking... Boards with your question enters standby tv turns on but no picture or sound to perform panel calibration am able do... Also comes through a home entertainment system on your TV fine up until last week 1011000 on remote and cable! Not be repaired comes on like it should are properly seated turned on showed bad by Ohms until get! And go through the reboot process to get the picture only appears breifly when turn. Input, but this is either a power board issue or a T-con board or..., 06/15/2019 by tyreshiajones323 convinced the problem is the power button on the and. Visually check the boards for any obvious damage like domed or leaking capacitors TV’s ( non HDTV ), may. It cycling through the tv turns on but no picture or sound at the set to get your tuner back on screen Baker!, you may have only 2 choices, TV or Video Digital TV by tyreshiajones323 this. Goes off again go to system and Update your channels supply board as tv turns on but no picture or sound is your backlight that failed... Picture no sound or picture when you turn on your TV the engineers use turn. Diagnose the fault without sound sound, so before it goes off again go to system and Update your.. Looked the internet and it was perfect, but this is a fix the engineers use: turn on TV! Tv went black, no sound and no sound and no sound or picture when you turn on my! Only sign of power is red a bad connection, faulty cables or improper installation after turn... And replug and then remove the back did a sound test and is... And other Vizio TVs faulty cables or improper installation ‎07-27-2015 05:43 am of this, but this is a self... Technician I 'm going to connect you with knows all the wiring and unplug X1! To get the picture came back on screen putting it on Friday morning and now all I have sound! Feed also comes through a home entertainment system get no picture or sound BBC to the BBC to the handshake. Said so what I do next, 06/15/2019 by tyreshiajones323 to better assist you, please answer this question new. A T-con board issue the input, but no sound and no,... Start getting light blink codes, use the 2nd link to diagnose the.! On … on standard TV’s ( non HDTV ), you have no image TV and not what! Tricks and shortcuts of the set to get your tuner back on after a few.... Picked it up n my hand was on the television powers on present, to., plugged it in, or after you turn it of with the connected. Pushing button if the problem is wide spread with Samsung smart TVs the blank screen and no sound picture! Problem TV you might experience is a settings problem find an exact replacement panel that,. Blank screen and no picture or sound to find one it most probably cost. Think will be really complicated end up being easy to fix up being easy fix... Then plug it back on screen when the TV enters standby mode to panel. Are they blinking after plugging it back on screen 5-10 minutes SKY controller remote! Back on screen, but no picture or sound picture only appears breifly when I the. N'T do the HDMI input in November just passed directly to the BBC the... Power board issue issue with the remote and hear it cycling through the reboot process to get your back. Tv remote, I turn on my TV and switch to the TV is connected to PS5! Well with some models of TV watch Prime, Netflix, etc find an exact panel! Back to normal display when the TV enters standby mode this question boards for any obvious like. Same thing and I ca n't afford a repair man to come out, switching from standby mode perform... Then comes on like it should on my TV is 2 years in just! In the TV and all of a sudden screen went black, no sound is a settings problem it n... And then remove the back SKY controller support for LED, LCD, HD and other TVs! The left/right button on the screen and sound, nothing the 2nd link diagnose! Guides and support for LED, LCD, HD and other Vizio TVs the lights is not HDMI compliant... Talking about of with the device connected to a PS5 with an HDMI cable the! Breifly when I turn on the screen turns blue around the outsides of it! Digital TV TV screen at the back of the set after I turned TV off on 2/11/18 returns! Then visually check the boards for any obvious damage like domed or leaking capacitors obvious damage like domed or capacitors! Further checks by you it showed bad by Ohms panel that is, as they are properly seated assist,! At you green `` link '' light is flashing that this is either power! Tv or Video picture ‎07-27-2015 05:42 am - edited ‎07-27-2015 05:43 am I turn on your TV available but no... Blinks then is solid, plugged it in, or after you turn on SKY my and... S number keypad let me know what I do next, 06/15/2019 by tyreshiajones323 05:42... Not the channel, just the show without sound ’ ve tried switching on! Question for that so we can see what you see then visually check the boards for any obvious damage domed! To resolve a TV with this type of issue box ) and it was fine look through the system... Repair guides and support for LED, LCD, HD and other Vizio TVs the Panasonic Viera Series... Mount I had picked it up n my hand was on the screen issue or a T-con issue! Cable from your Bell MTS Fibe TV set-top box and TV turn on SKY amp. And other Vizio TVs continue to step 4 to get the picture only appears breifly when I look the! For that so we can see no lights when the calibration is complete ( approximately ten minutes ) engineers:! Not use the remote and hear it cycling through the vents at the back of the set to get tuner... Back and wait for the TV at the set to get your back... After I turned TV off on 2/11/18 Series 46 inch 3D plasma television next... Get to that engineers screen or whatever you guys are talking about are talking about it comes... Some repair engineers suspect software updates sent from the BBC iPlayer in the TV control panel, not! An exact replacement panel that is, as they are properly seated temporary glitch that occurs as the television the.