Ensure that customers are at all times treated in a professional manner by staff and are provided with access to a safe dining area in accordance with the latest Covid-19 related government guidance. To prevent fraudulent activity and abuse of the Free Trial Period we may limit eligibility or duration. These terms apply to your access to and use of Table Service on www.deliveroo.co.uk (if you are in the UK) or www.deliveroo.ie (if you are in Ireland) and our mobile app (the Platform). Once you have placed an order, delivery of your Items will be arranged by Deliveroo (“Deliveroo Delivery”) or our Partner (“Partner Delivery) (each a “Delivery”) depending on the Partner you have selected. Read more . Read more . This promotion is available to new and existing business energy customers of Inenco Group Limited (The Promoter) following their acceptance of any quote generated via our comparison services, with the exception of customers who enter into a renewal or new contract with their existing supplier and … When you open an account you may create a password, or other secure login method, and may also have to provide credit card details. Menu Manager is a new feature - we’ve tested it, but it is still developing and improving all the time. We will send you a notification if your order has been accepted (the "Confirmation Notice"). Billing of your First Deliveroo Plus Fee:  Your first Deliveroo Plus Fee will be charged on the Start Date. When will I be paid my fees? The Promoter is Roofoods Limited, 1 Cousin Lane, London, EC4R 3TE, United Kingdom. Once redeemed, each subscription is subject to Deliveroo’s DeliverooPlus terms and conditions which can be found at https://deliveroo.co.uk/legal After the 6 month free period expires, subscriptions will automatically be moved onto a pay monthly subscription at the then-current cost (£11.49 per month at the time of the offer going live). Pickup allows customers to place an order on the Platform and pick it up from your site in the UK (Pickup Orders). You are responsible for paying for all Items ordered using your account and for complying with these Terms, even if you have ordered the Item for someone else. Deliveroo reserves the right to stop providing free delivery to a participant if it suspects that the participant is not an Eligible Participant or is not otherwise acting in accordance with these terms and conditions. We will facilitate and implement a real-time ordering process which will enable customers to place and pay for Delivery Orders on the Platform. We may suspend your use of the Platform on giving you notice if we know or suspect you have breached these terms, or if we otherwise consider suspension reasonably necessary taking account of all relevant circumstances. The winner should ensure they are aware of any applicable expiry dates. Read more . MARKETPLACE+ SERVICE IS OTHERWISE PROVIDED AS-IS. Ensure that all Delivery Orders are packaged in a way that avoids tampering, minimises spillages, and maintains the order at an appropriate temperature. Ensure that Delivery Orders are available for collection by our Riders in a timely manner. Deliveroo promotional and competition terms and conditions. Your Table Service Order may be rejected at any time. In particular, you must ensure that menu items: Take account of any information relating to customer allergies provided with the Table Service order. These Credit Terms apply together with the Deliveroo Terms and Conditions of Service, which continue to apply unless they conflict with these Credit Terms, in which case these Credit Terms have priority. Your legal rights are not affected by these Terms, which apply in addition to them and do not replace them. The total price of your Table Service Order will be set out on the checkout page on our Application, including the prices of Items and applicable Service Fees and taxes. TABLE SERVICE IS PROVIDED AS-IS. Food trends . Cooling Off Period: You have a right to cancel a Deliveroo Plus membership  during the Cooling-Off Period. DP Laws any law, enactment, regulation, regulatory policy, by law, ordinance or subordinate legislation relating to the processing, privacy, and use of Personal Data, that applies to the Partner, Deliveroo and/or Pickup, including (a) any laws or regulations implementing EU Directives 95/46/EC (Data Protection Directive) or 2002/58/EC (ePrivacy Directive); and (b) the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and all relevant Member State laws giving effect to or corresponding with the GDPR, in each case, as in force and applicable. Deliveroo reserves the right to amend these Terms and Conditions as well as to vary or terminate the Offer without prior notice. We will pay you an amount equal to the GMV for your Pickup Orders during the relevant payment period, less the Pickup Service Fee, less any relevant adjustments for refunds paid to customers during the relevant payment period. Unless otherwise stated, a voucher that has been applied to your account will remain there until it is “redeemed” against an eligible order, or expires (whichever is sooner). We may discontinue the Referral Programme at any time. These offers are at the discretion of the Partner. Deliveroo will determine this in accordance with its Complaints Matrix from time to time. Recipes . Payment for all Items and deliveries can be made on our Application by credit or debit card, or other payment method made available by Deliveroo. Data Subject Request a Data Subject’s request to exercise their rights under DP Laws. You may also find answers to your questions here. We will notify you of any change in price via a Change Communication. You do not come to the door, did not pick up the phone when the rider contacted you using the contact information you have provided us and/or you picked up the phone but then failed to provide access within a reasonable amount of time, and the rider is unable to find a safe location to leave the food. Partner Restaurants may use nuts or other allergens in the preparation of certain Items. Where that information is not available or if you have further questions, please contact the restaurant prior to ordering if you have an allergy. You must keep any password you create, or other secure login method, secret, and prevent others from accessing your email account or mobile phone. You must comply with any Deliveroo policy issued from time to time. You confirm that you are using our Service for personal, non-commercial use unless you request a VAT invoice. We will explain which services are available to you when you sign up. If you wish to cancel a Pick-up Order before it becomes a Started Order, please contact us immediately via our Application. Provide each customer with an official receipt for their Pickup order (and a VAT receipt, if applicable) if requested. Deliveroo and the Partner Restaurant may notify you that a Pick-up Order has been cancelled at any time. Increasing numbers of Partners will be displaying dish by dish allergens information. (e) are at an appropriate temperature for consumption by the customer. You lose access to all Plus benefits for the period your Plus subscription remains paused. If you do not have a valid mobile phone number you will not be able to participate in our trial offer. If you have questions about Menu Manager, contact partners@deliveroo.com. Terms and Conditions. No changes will affect existing confirmed Table Service Orders, unless there is an obvious pricing mistake. In addition, we reserve the right to only talk to the Deliveroo account holder about the Gift Card once it has been redeemed. See zones with an active bicycle boost. Age restricted products (including, without limitation, alcohol, tobacco and cigarettes) can only be sold to persons aged 18 or over. Deliveroo will also provide Customer Support Services for your Delivery Orders - see more on this below. because you gave us the wrong address or did not come to the door). Supervisory Authority any local, national or multinational agency, department, official, parliament, public or statutory person or any government or professional body, regulatory or supervisory authority, board or other body responsible for administering DP Laws. If the Partner Restaurant confirms the Pick-up Order was not a Started Order, we will refund your payment (excluding any discount, or Voucher that was applied to the Pick-up Order - see Voucher and Account Credit Terms for more detail). We may collect data about your use of Delivery Service. Please look after your Gift Card. You will still be charged for the Item in the event you fail to pick-up your Item from the Partner Restaurant. This section (together with the documents referred to in it) tells you the terms (the “Terms”) which apply when you order any menu items (the "Items") from our deliveroo.co.uk website or mobile applications and related services (each referred to as an “Application”) to be consumed by you at the relevant restaurant (each a “Table Service Order”). Payment may also be made by using vouchers or account credit. Each party shall comply with DP Laws and its obligations under these terms in connection with the access to and use of Protected Data. Deliveroo and HSBC reserve the right to vary any of these terms and conditions, or to withdraw this Promotion, at any time in their discretion without prior notice. Commentary and other materials posted on our Service are not intended to amount to advice on which reliance should be placed. If you live in Northern Ireland you can bring legal proceedings in respect of the Items in either the Northern Irish or the English courts. Restaurants . Nor will changes to prices affect any Pick-up Orders in process and appearing within your basket, provided you complete and place the Pick-up Order within 2 hours of creating the basket. By signing up to Table Service, you authorise Deliveroo to act as your agent to solicit, promote and conclude contracts for Table Service orders in your name and on your behalf and to collect customer payments owed to you in respect of those orders. Customer payments made in respect of orders placed with you through the Delivery Service will be held by Deliveroo on your behalf; payment to Deliveroo settles the customer’s payment obligation to you for these orders. Prepare Pickup Orders promptly, accurately and in accordance with the timescales communicated via the Platform. Unfortunately despite our Partners’ best efforts things do not always go to plan and there may be times when your Table Service Order is not ready at the Target Table Service Time. This software constitutes Deliveroo IP (see below) and it remains our property at all times. Subject to applicable law, if following a Change Communication you continue to use the Service after the price change has taken effect, you will be deemed to have accepted the new price. By using Table Service you agree to us collecting and using this information. Ensure that the order number on the Delivery Order packaging corresponds with the order number provided by Deliveroo before the Delivery Order is handed over to the relevant Rider. If you have any questions relating to these Terms please contact support@deliveroo.co.uk. If we have reasonable grounds to suspect that you are not using your Plus account in accordance with these Terms Deliveroo may (in its sole discretion) immediately suspend or terminate your Deliveroo Plus subscription (along with any other steps Deliveroo is entitled to take in accordance with the Terms and Conditions of Service for your Deliveroo account). Deliveroo reserves the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid redemptions including, without limitation, to require further verification as to the identity, age, and other relevant details of a customer. Our Company registration number is 08167130. redeemed alongside promotional codes or promotional vouchers; used to pay for subscriptions (e.g. If you have questions about these terms or our Delivery Service contact partners@deliveroo.com. Your Gift Card expires on the date stated on the email in which the Gift Card was delivered by us. The Delivery Orders will be delivered by your own fleet of delivery riders (Riders). Refunds for which you are responsible under our Complaints Matrix will be deducted from our payment to you. These terms apply where you have uploaded any content (including photos, text, videos, graphics, audio, social media handles, social media user names, captions, comments or location) to a social media platform and tagged it with the following Deliveroo hashtag #YesDeliveroo (Contributions). We may charge a reasonable fee for repairing or replacing a device. Eligibility: Eligibility for a Free Trial Period is determined by Deliveroo at its sole discretion. Protected Data Personal Data received from or on behalf of the Customer for the purposes of placing a Pickup Order. The Customer FAQ should not be used as a substitute for reading the Deliveroo Plus Terms and Conditions. You agree that we may subcontract part of the onboarding process. Use of these is subject to Deliveroo's Voucher and Account Credit Terms. PICKUP IS PROVIDED AS-IS. Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only. If you contract with Deliveroo Ireland Limited, the courts of Ireland have exclusive jurisdiction in respect of any dispute or claim arising out of or in connection with these terms. You must comply with any Deliveroo policy issued from time to time. Your Deliveroo Plus subscription period (“Deliveroo Plus Subscription Period”) will be communicated and chosen by you at the time of subscribing. Prior to processing your refund or account credit, we may take into account relevant factors including the details of the Pick-up Order, your account history, what happened on or immediately after pick-up and information from the Partner Restaurant. The Plus Pausing feature allows you to pause your Deliveroo Plus subscription. These terms do not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999. If you are a consumer, you have certain legal rights when you order Items using our Application. 8 Read time . You grant us and our affiliates a non-exclusive, royalty-free licence to use your branding which includes your logos, name and website address(es) for the Term  in the country you operate in. If we become aware that you have made your unique link available in any of these ways we may deactivate it without telling you. In such circumstances only may a Card Holder request for a voided Offer to be reactivated by contacting Customer Services. The total price of your order will be set out on the checkout page on our Application, including the prices of Items and Delivery and applicable Service Fees and taxes. We will, subject to our rights to suspend your use of Delivery Service under these terms, display your site/s and menu items on the Platform as available for Delivery Orders. Deliveroo Gift Cards may only be redeemed for purchases of menu items from www.deliveroo.co.uk or the Deliveroo UK app. We will make software  available to you to use on the equipment so that you can use the Marketplace+ Service. Our VAT number is 150 0190 65. Deliveroo Plus acting in its sole discretion  may offer  selected Eligible Users  other types of benefits at its discretion (for example, restaurant offers, special promotions, memberships, or services) which may among other things depend on the Eligible User’s location and/or frequency of use of the Service. We will give advance notice of discontinuance on our Site. The winner should ensure they are aware of any applicable expiry dates. Deliveroo reserves the right to stop providing free delivery to a participant if it suspects that the participant is not an Eligible Participant or is not otherwise acting in accordance with these terms and conditions. Using the voucher code until 30th of August 2020 allows you to redeem AED30 off any order with a minimum spend of AED50 when you use your VISA card. copy, adapt, reverse engineer, decompile, modify or make error corrections to any Deliveroo IP other than with our express prior written consent; breach, disable, tamper with, or develop or use any workaround for any security measure in any Deliveroo IP or otherwise do anything that disrupts any Deliveroo IP, Deliveroo or any person. You are responsible for setting the minimum Delivery Order value. The risk in the device passes from us to you upon installation. DELIVEROO FIRST 100 PARTNERS – £50 CASHBACK PROMOTION TERMS AND CONDITIONS. If you wish to cancel a Table Service Order that has been accepted by the Partner, please contact the Partner directly. The Partner and the rider may refuse to deliver alcohol to any person who is, or appears to be under the influence of either alcohol or drugs. Partners may use nuts or other allergens in the preparation of certain Items. 1. You must immediately notify Deliveroo if you become aware of any breach of this clause. Is there a minimum amount customers have to tip riders? If you access or use Table Service after being notified of a change, you’re deemed to have accepted that change. If you fail to collect your Items within 30 minutes after the Target Pick-up Time, the Partner Restaurant may dispose of your Items. Deliveroo Service Guarantee Terms and Conditions. We may change these Terms from time to time. If a court or other authority decides that any part of these Terms is illegal or ineffective, the rest of the terms will be unaffected and will remain in force. If you contract with Roofoods Ltd, these terms are governed by the laws of England and Wales. Deliveroo’s Privacy Policy (available on https://deliveroo.co.uk/privacy) explains how we use your personal information. Provide all information, materials and assistance reasonably required by Deliveroo to onboard you to the Platform or launch Table Service for you. All information relating to your Deliveroo Plus membership will be contained in the “My Account” section of your profile under “Deliveroo Plus”. No changes will affect existing confirmed Pick-up Orders, unless there is an obvious pricing mistake. The minimum order value will be communicated to you at the time of subscribing and when placing orders on through the Service. You must use reasonable endeavours on a continuing basis to ensure that no form of slavery is takes place in your supply chains. The rider may refuse to deliver any age restricted product to any person unless they can provide valid photo ID proving that they are aged 18 or over. You warrant and undertake that your branding does not and will not infringe any third party intellectual property rights. Do not continue to use deliveroo france if you do not agree to take all of the terms and conditions stated on this page. In the event of an emergency – such as a traffic collision or crime – the first thing you should do is get to safety. any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); any special, indirect, inconsequential, exemplary, incidental or punitive losses. (b) To ensure a great customer experience the prices for the menu items you provide for display on the Platform should be the same as the prices for menu items published in your dine-in or in-store menu. Without prejudice to your general obligation above, you warrant that you have not and will not do anything that breaches any applicable code and/or sanction relating to the prevention or prohibition of bribery, money laundering and similar activities. Once credited to a Deliveroo account Gift Cards are non-refundable and non-transferable. . If you are a customer and are having issues redeeming your Gift Card, please contact support@deliveroo.co.uk. Account Credits are Credits that we apply to your account ourselves. When you place an order through our Application, it needs to be accepted by us or the Partner before it is confirmed. Vouchers and Account Credits both operate as credits applying to a customer’s Deliveroo account, redeemable (subject to conditions, as set out below) against the cost of Items. We reserve all rights not expressly granted under these terms. WE ARE NOT OBLIGED TO CORRECT ERRORS OR THE EFFECTS OF ERRORS (INCLUDING RECOVERING LOST DATA) OR PROVIDE TECHNICAL SUPPORT. When you place an order you will have the choice to place it as an ASAP Delivery or a Scheduled Delivery. If these Terms are updated while you have paused your Deliveroo Plus Subscription, the updated Terms will apply as soon as you have unpaused, or the date of commencement of the updated Terms, whichever occurs later. Deliveroo grants you a non-exclusive, royalty-free, non-sublicensable, non-transferable licence to use Deliveroo branding, which includes the “Deliveroo” logo, name and/or website address for the Term  in the country you operate in to allow you to advertise Table Service at your sites. If part of these terms is found to be illegal or unenforceable, the rest of the terms remain in force. The Prize is subject to Deliveroo's Voucher Terms and Conditions. If you have any questions regarding privacy, please read our privacy policy at: We reserve the right, in our absolute discretion, to withdraw or to modify our free trial offer at any time without prior notice and without liability, to the greatest extent permitted under law. Deliveroo operates an age verification policy whereby customers who order age restricted products may be asked by the Partner to provide proof that they are aged 18 or over. The Target Table Service Time is not guaranteed by either us or our Partner. For new customers, when signing up you will be given two options for equipment (you can find the latest pricing for each on our sign-up pages). Unless the offer terms state a fixed or minimum period for which an offer will be available, it can be withdrawn at any time, unless you have already placed an order based on the offer and we have sent the Confirmation Notice. Sorry, we don't currently service this area. You may close your account at any time by requesting to do so in your account section of our website or contacting us using the contact details above. You must ensure that the information you provide to Deliveroo and customers in or in respect of your use of Pickup is complete and accurate in all material respects. We may agree to amend the Sites from time to time. Your use of Pickup is subject to our applicable service fee from time to time. In the event … We will make software  available to you to use on the equipment so that you can use Table Service. In addition to these terms, the general Deliveroo terms and conditions found on https://deliveroo.co.uk/legal will apply to your purchase of Gift Cards. We can deactivate your account at any time. If an Gift Card is abused, or an Gift Card which we know or suspect was obtained fraudulently is redeemed and/or used to make purchases on our service, Deliveroo may: When you use your Gift Card on our website or our app, the general Deliveroo terms at https://deliveroo.co.uk/legal will also apply. Cancellation of Deliveroo Plus: You may terminate your Deliveroo Plus subscription at any time. You may not use any trade mark, logo, service mark, designation, product image or any other trading name or get-up of Deliveroo ("Deliveroo Brand") without our prior written consent. If you are a consumer, you have certain legal rights when you order Items using our Application. Deliveroo will also provide Delivery Services and Customer Support Services for your Delivery Orders - see more on this below. 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