My TV has sound but no picture. The TV Technician I'm going to connect you with knows all the tricks and shortcuts. Red light is flashing five times. A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. Here’s a link to the service manual for the TV. or a repair man. Connect the A/V device directly to the TV and not through the audio system using the video cable. gerrytlloyd, I have a Panasonic tv the picture is black no sound or picture the power light is blinking could you help me find out whats wrong with the TV please and thank you model # TC-P50S30, 12/02/2018 by stephenbirdwell826 what exact model is your TV? I can also unplug the X1 box and go through the reboot process to get the picture back. I have a TCL Roku TV model 55UP120 since 2017 but all of the sudden, the screen went black and sound is coming out but no image is displayed. Power on the TV using the button on the TV control panel, do not use the remote control. You didn't specify. Try unplugging the TV and then plugging it back in. Thanks- forever grateful, If it's a backlight problem how do I fix it, 03/30/2020 by It is possible that this is either a power board issue or a T-con board issue. Peter McLuckie. I’m demented and not sure what to do? Where there is a bad connection, faulty cables or improper installation. I switched it all off overnight so for more than 15 hours because the picture kept disappearing and I had to switch the screen on and off to get the green light and a picture. Check out the 1st link below for more info. terrelldahlman, oldturkey03 my Tv is 2 years in November just passed. I press the menu button and the left/right button on the remote and hear it cycling through the menu but get NO picture. If you are sure you have selected the correct input or channel but still have no picture and sound; Try resetting the TV by unplugging it from the power outlet for 30 seconds. No more Element products for me. Yes it took a long time to find that trick. Turn on the TV, then make sure that the indicator does not blink (which means the TV has no issues). Already replaced the power supply board as it showed bad by Ohms. Suzanne brosnan, I fixed it by unplugging everything. My Hisense 55 inch tv turns on but no picture or sound. On p.23 it shows that the error code that you have, indicates that it could be either the LCD panel or the P board. If it remains dark, use a flashlight and angle it against the screen with the TV at a station where you can hear the sound See if you can make out shadows or shapes. How do i get to that engineers screen or whatever you guys are talking about. To better assist you, please answer this question. If blinking, are they blinking after plugging it in, or after you turn it on, and how many blinks? Then I sit back and wait for the next black out-can be minutes, hours or days. If you do, then it is your backlight that has failed. (Black screen) The picture only appears breifly when I press the power button on the SKY controller. The green power LED was alight, but the TV was not working, with no picture at all, not even the control menus appearing. Please advise. And I’m hooked up to Direct TV. Repair guides and support for LED, LCD, HD and other Vizio TVs. Can some one let me know what I can do? clairefallas. Didn’t work for me. ... TV has no sound or picture when connected to a PS5 with an HDMI cable. Other useful information would be model number. Philips LCD TVs are no exception. Every few days, I turn on my TV and there is sound but no picture. Great Pana tv and all of a sudden screen went black, no sound, nothing. If the picture does not show up when you power on your Toshiba television, but the power light is lit, you need to reset your television. © 2021 iFixit — Licensed under Creative Commons — Privacy — Had this tv since 12/14. Just a shame to chuck tv away! This was the led light strip problem. The last time it had done this I unplugged tv and the cable box. My picture went out after I turned tv off on 2/11/18. With the TV turned On, did you try shining a torch at an angle close to the screen to see if an image was there or not? This will help a bit with the diagnosis, as if an image is detected then you have a backlight problem whereas if there is nothing at all then it is more likely a power problem or mainboard problem. Thus this presumed rogue BBC iPlayer software update containing a bug (assuming it was the cause of my TV going kaput) may have caused a lot of people to throw away perfectly good TVs, and to go out a buy a new TV, which is not necessary at all. on other devices that don't use the ROKU. morgnsgrame49, What f it’s a backlight problem how do you fix that, 03/11/2019 by @egormxo verify that you have no image on all inputs. Try another channel. Occasionally, when the TV is turned on, I get sound with no picture. While the light is flashing, press and hold (-/v) button on the TV itself, and press 0 (zero not the letter o) on the remote control 3 times quickly within 2 seconds. So after 15 hours I’ve tried switching it on and the light is flashing. This is a fix the engineers use: Turn on the TV at the set. i think ive locked my power button somehow. If your source is not HDMI CEC compliant, turn on the TV and switch to the HDMI input. Some STB don't do the HDMI handshake well with some models of TV. After that, press the tv/av button on the top of the set to get your tuner back on screen. When I turn on SKY my amp and TV turn on as normal, but no picture. Then, check if a picture appears on the TV screen. I can't get a picture on my Phillips lcd tv it has sound but no picture it is a 30" LCD model that i bought a few years ago. I don't have a remote I used my sky one with it but obviously as I have had to use another tv I registered my remote with that one :( I think it's a duff tv now, I reset it by the volume and on button, the green light disappears and nothing happens but must be doing somethi long with the light.going off! Hi do you know what buttons he pressed? Dusty Benedict, I have a Panasonic tv and I have sound but only a black screen, can anyone help, 05/08/2019 by tammiec4758, My TV turns on you hear the sound then it switches off what do I do please tell me, 11/03/2020 by Turn on your source. 09/27/2018 by He told me that TV engineers suspect software updates sent from the BBC to the BBC iPlayer in the TV cause of this problem. tipped it on its end, plugged it in and hit 1011000 on remote and the picture came back on after a few seconds. There is a âself checkâ feature that activates if the blank screen and no sound is a settings problem. Kylee Evans. stephenbirdwell826 , First try unplugging TV for 20 min's and press and hold power button on TV for 10 sec's to reset and plug TV in and try. Can you help please? My feed also comes through a home entertainment system. I have same problem. The device feeding the TV got configured to use an audio (speaker) mode the TV cannot handle or to send the audio to some other port but there are no speakers on that port. This should start the screen and sound, so before it goes off again go to System and Update your channels. Could be possible power supply board issue, remove the back off of TV and look for any evidence of a power surge, bulged capacitor, hot/burn marks, etc., replace parts on the board or replace board found with defective parts. Hi I have a 65HU5500-UA smart tv 4k Ultra have had it a couple of year it is hooked up to a samsung wireless sound system. This is what happens: If the TV hasn't been on for a while (20 minutes or more) and I press the power button, you hear the TV turning on but still get a black picture. (On my LG TV, this is actually Home Menu -> Audio -> TV Speakers: Off, to turn off the TV's internal speakers. This television has model number TC-46PGT24. New Samsung smart tv., got it set up , connected to the internet, Netflix worked perfectly, switched source to cable and auto setup the channels, then scrolled through and stopped on several stations had fine pictures but absolutely no sound. A common problem TV you might experience is a lack of picture when you turn on your TV. I am convinced the problem is the ROKU TV, not the channel, because I can watch Prime, Netflix, etc. The screen will go back to normal display when the calibration is complete (approximately ten minutes). Have no clue why. Tv then had came on. After that, press the tv/av button on the top of the set to get your tuner back on screen. :(. They checked out the cable hook up and said it was fine. I have the same problem now. Any ideas? Turn on suggestions. This worked for me! Thank you, 01/31/2019 by 10/09/2020 by A couple of days ago my Panasonic 42 inch plasma television (model TX-P42G20B) suddenly stopped working, with no sound and no picture appearing. had the same problem! Cristina Rimando, i have the same problem with my element tv, 03/30/2020 by Good evening I have 32inch Digihome built in freeview tv that was purchased in 2013 but tonight when I turned it on there was no picture on the screen but I could hear the audio of the freeview channels but no picture on the screen and all the connections are in properly. Just to clarify, you have no sound and no picture? When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. Audio cable connection 1. That eventually stopped and I got sound only. Good luck. I can not turn it of with the remote or by the tv remote, i have to unplug manually. If not comfortable working on the TV, have a good local TV repairman have a look, diagnose and estimate repair. Ditto on problem. Plug the TV back in and turn it back on using the Power button on the cabinet or your remote control. See if that resets your TV. If the picture and sound quality is poor on a specific channel only, there is a possibility that the signal strength of the network is poor. 12/07/2018 by Terms — @oldturkey03. Anthony lee Hirst. Message 7 of 7 (10,076 Views) Could be the Box, the TV, or the cable. Sounds like Element products are duds. gerrytlloyd TV Screen Is Black - Powers ON But No Picture - What To Check? I cant afford a new tv either. Press the [Source] button to select the correct input source. Wait 30 seconds. The TV screen goes black as the TV enters standby mode to perform panel calibration. 4 years for a TV is the pits. chrislyness1. The picture usually returns after powering off the TV and waiting 5-10 minutes. Tanya Gonzales, 04/27/2020 by Anthony Savannah, 01/08/2019 by 05/28/2019 by The repair engineer who came around fixed my TV within minutes, by holding down some button on the TV for some seconds to get into the engineer's Service Menu, and then reseting or changing something (I did not see exactly what he did). on diagnosing a TV with this type of issue. Power on â¦ Tv was on then went black just sound is all I got, 03/22/2019 by It worked just fine before. This will help troubleshooting the problem. left it unplugged for a month. If there is no picture on the TV screen, and if you have a spare video cable try the following connection [A]. I do follow directions really well though. There is no picture on the television from the Audio/Video stereo system. TV circuit boards are always in demand. Did a sound test and it was perfect, but no sound from any channel, just the show without sound. Charlene Williams, Basically all you want to do is go over to the TV power button that's on the TV and after turning it off using the button turn it back on but instead of releasing hold down that button after about thirty seconds the TV should turn back on again this is only if you're having the same problem as me which is where your TV has gone black but your power light is green and flickering or just staying solid otherwise I guess try the other methods that have been given to you but other people on this website, If you're having trouble finding the on and off switch on the TV go to the bottom middle of the TV and it should be there if not try the edges of the said TV, It worked for about a minute then went off again, 02/21/2020 by I had the same problem. Check all the wiring and unplug the wires and plug them back in to make sure they are properly seated. 01/30/2018 by © 2021 iFixit — Licensed under Creative Commons — Privacy — @egormxo verify that you have no image on all inputs. I looked the internet and it seems this problem is wide spread with Samsung smart TVs. If the source is correct ensure set-top box has sync: Verify that the green "Link" light is illuminated on the STB. the only thing i am able to do is unplug and replug and then the red light comes on and blinks then is solid. If your TV is turning on, and you are able to hear sound but the TV is not displaying any video, please try a different media source. It needs to be replaced if you can find an exact replacement panel that is, as they are difficult to find. Disconnect the power from the TV and then remove the back cover. Just turning off the lights is not good enough to detect an image. a message came up, Switching from standby mode. You may be lucky. Sometimes if I unplug it for 30 seconds, plug it back in and then turn it â¦ I have already tried resetting and every trick available but still no image. I know the issue is a backlight failure. Was watching tv and screen went black sound stopped only sign of power is red light. Was putting it on a wall mount I had picked it up n my hand was on the volume buttons power n channel buttons. If it remains dark, unplug it and push the power button for about one minute, then plug it back in. The only thing that works is the power LED and it is red? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. My Panasonic tv picture is black the power light is blinking there's no picture or sound model # is tc-p50s30 could you help me find out whats wrong with it please and thank you, I have a 65 inch sharp smart tv. Post some images of all of your boards with your question. Many thanks. 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