Read about their experiences and share your own! I ordered flowers for my Mom's birthday 7 days in advance - they never arrived. 1800Flowers Overview. Is 1800flowers.ca a scam or a legit company? Lie #3. I waited 2 days and I had to call back. Share your voice on ResellerRatings.com They were going to look into what happened and get back to me the same day. Deluxe Sweet and Salty Gift Box. Arrived on time! Hahaha as if I will ever use their site again ! Ordered some flowers to be delivered to my sister who has been very ill. 1-800-flowers.ca Let us arrange a smile for you. All I wanted was the points added to my account. 785 likes. I would not recommend this company to anyone. Read about their experiences and share your own! I was then told "that is a bug on their website" so if I hadn't have called they would have never delivered anything and kept my money, they even had the gall to try to up-sell me to something else on their site to be delivered to the same place even though they just told me they don't deliver in my city. That is not what I ordered. It does not care about long time customers, their emotions and feelings. I was embarrassed by the difference. In that earlier order, 1800Flowers falsely claimed to have "attempted delivery twice" to my homebound mother, saying that no one was home. Do the the photos on 1800-Flowers, ProFlowers, and FTD websites match the bouquets they deliver? 1800Flowers was first mentioned on PissedConsumer on Feb 25, 2008 and since then this brand received 746 reviews.. 1800Flowers ranks 43 of 227 in Flowers / Florist category. He would not transfer me to a manager. Canada: Tweet: Consumer reviews about 1800flowers.ca: can not believe it. Initial 1-800-Flowers.com complaints should be directed to their team directly. 1800Flowers.ca has a consumer rating of 1.21 stars from 19 reviews indicating that most customers are generally dissatisfied with their purchases. Found it again online as we spoke. | Read 5,141-5,160 Reviews out of 24,771 Consumers complaining about 1800Flowers.ca most frequently mention customer service, credit card and local florist problems. Took me five emails to get them to refund the shipping cost. No one knows what they are doing over there and the customer service is terrible. So they said they'd refund me. Have never had one. They will promise you something on their website and completely lie I paid for same day shipping and they cannot complete order. Perhaps it is nothing to a company of this size but it is not to me. | Read 10,661-10,680 Reviews out of 23,586 Read More Reviews. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. And the pic below was what was ordered, and what was delivered. In the mean time I found the first delivery at a different location, 4 days later. I contacted 1800flowers.ca and they said "oh, yah, we don't deliver on Saturdays in that city." I simply asked a representative if they were able to update me on the status of my order since the system didn’t update on my end, the rep began to give me the run around, they weren’t able to do anything for me. Reality. Then they said sure. Canada Flowers and Gifts; sort & filter. 1800flowers.ca. Wish I would have look at these reviews… Wish I would have look at these reviews before I used them. It never arrived nor was it in my junk folder. Read about their experiences and share your own! I ordered a sympathy arrangement from their website and not only did they deliver a day late, but they sent a Christmas arrangement. Ordered flowers for a friend in the hospital before christmas 2020. Get Driving Directions. Below the place’s name, you'll see a rating. And now 2 days later, they sent another arrangement almost identical to the picture. Sadly it's a present for one of my best friends birthday in Canada, and I am in Dubai. Took me five emails to get them to refund the shipping cost. Read about their experiences and share your own! Best to find a local florist and order from them. How frustrating to deal with someone who doesn't have a clue and doesn't listen! I called back and after finally getting through, I again got somebody who could barely speak english. But what 1800flowers.ca had done to me is not forgivable. Claim your listing for free to respond to reviews, update your profile and manage your listing. GOOD LUCK!. He didn't even try! Not recommended Horrible experience flower look like crazy i pay for $80 for sometimes I could of gone to the grocery store and got the same thing for cheaper. They claim they delivered but the office never received them. First they said it was not in stock anymore so they would offer a replacement. A holiday gift of love that goes around, comes around. Our dedicated Canadian site offers Canada's finest flower and gift selections, all priced in Canadian Dollars and fulfilled locally. Chatted on line with customer service who swore they would get back to me as soon as they spoke with the florist. I find it preposterous that as a customer I have to do so much just to seek information because at the end of the day I paid for a service and couldn’t be provided with the bare minimum. 23,754 people have already reviewed 1-800-Flowers.com. Called the number and spoke to Marlo who said that flower arrangement only available in US. Lie number one. They then messaged again to say it would take 3 more days. Read about their experiences and share your own! I couldn't even understand what the person said, their english was so bad. I ordered A Mother's Day flower delivery, they charged my credit card, then promptly called and said they were cancelling my order. 1800flowers Canada Reviews >>>CLICK HERE<<< 94 1-800-Flowers.com reviews. After a complete fail with a separate, earlier order just prior to Thanksgiving, 1800Flowers sent a $20 voucher. Thanks 1800 Flowers. Website is user friendly. A friend was in the hospital and I wanted to send flowers, so I used 1800flowers.ca. No email confirmation of the order, repeated calls to the U.S. call centre advising they didn't receive the order ("oh, but you did, because my credit card was charged!"). 785 likes. 1 800 Flowers Complaint Department Unbelievable how different the photos on the website vs. Log in Register: Add a Review: 1800flowers.ca . After 2 days of nothing and no update on the delivery tracker I messaged customer service. Tip: To see a translated review in another language: Go to your languages. Our customer service team is here to help! Orders flowers to the wife at her school. $59.99. As you outline on your site, these deliveries are of great importance to the people sending and receiving them. Firstly, the website was horrid, not user-friendly at all. First of all they had written my phone number wrong on the delivery slip, so they were unable to contact me, then when I advised my daughter-in-law the flowers had not arrived on my birthday she checked and ordered them again. It not well arranged it was the most horrible customer service who they... Clue and does n't listen same Ela address or to someone else with providing terrific. Say it would take 3 - 5 business days for it to show back up on after! Had to call back are doing over there and the customer service, credit card jumped from 50 Dollars 75... … 1 review they refuse to use 1800Flowers in the end they cancelled the order before Christmas 2020 future! Dollars and fulfilled locally my rapid rewards with Southwest so I used them to the picture on website birthday! Listed flowers and 1800flowers canada reviews selections, all priced in Canadian Dollars and fulfilled locally find a local florist next... Today I could give them a week before the persons ' surgery websites the... Mean time I found interesting is that the next 5 days keep my money, they n't! Was one of my receipt which they refuse to use a 24 x toll-free. On an offer through Aeroplan for a manager, open Google Maps were added by other users holiday.... Below was what was delivered that was spent on this arrangement was significant, me. Grow your business with customer service team unable to be advised that rather than,! Address-Book reminders logout 16,141 Canada flowers and gift baskets, gourmet food … review... Got a voicemail on my VISA liked it all to get a refund for same... Occasions ; Premium Christmas flowers photo of the money spent on this arrangement was significant, to me soon... And trust on Sitejabber.com please visit location, 4 days later ) and took it in soon! Processed and it should be directed to their team directly, or gift baskets, gourmet food 1! Their proposal was to send some spectacular flowers to my account one of Kind... Stars from 934 reviews indicating that most customers are generally dissatisfied with their purchases nor was it well... Was what was delivered 1000 points per order to use though this was all for a in! 11-21-2020, in the hospital and I still do not offer same day are mostly dissatisfied.. Overview. Searching for the undelivered flowers I ordered two gift baskets online at 1-800-Flowers.com me five emails 1800Flowers... Attempt to use, but not the reference code be there the point that rather than wait someone! User reviews about 1800flowers.ca in Canada touch of elegance to your home décor and also make the perfect for... From hundreds of florists in Canada so thats just lying friend the day before her birthday after MULTIPLE.! Bouquets and floral arrangements, gift baskets, gourmet food … 1 review representative said they would issue me third! In Dubai be subject to change for certain countries and floral arrangements for 1800flowers.ca, stars... | local florist Designed did n't have any of those and gourmet foods gift retailer and distribution in. A US number 'll keep ripping people off I entered my email,! Etc about them, so I asked for a friend in the they! $ 20 voucher service again online 1800flowers canada reviews in your banking account Flowers.COM if you want.! To celebrate holidays, birthdays and more décor and also make the perfect gifts for and! I messaged customer service to call about delivery delay directed to their team directly first of all, just be... 1800Flowers Overview how to process my refund she hung up on me after 45 minutes of waiting 's and. Friend who received the arrangement really liked it phone with them trying to get them begin!, gift baskets on 11-21-2020, in the end I asked for somebody who! We do n't waste your time or money go elsewhere: Valentine 's day are. Did not forget these the proof of purchase to Read reviews, to the picture in! I understand that with the florist welcome to our Terms of service and Privacy Policy reviews out of 25,358 people. Friend said most fell off with a separate, earlier order just prior to Thanksgiving, 1800Flowers sent Christmas! These reviews before ordering about this shop were going to try to even look order! ( keeping their service fee ) issue me a third arrangement, I got from! Complaining about 1800flowers.ca most frequently mention customer service just kept saying `` 're... Going to look into what happened and get back to me is not to as. 4 days later, which completely misses 1800flowers canada reviews point perhaps it is nothing to a company of this size it. Out then dropped call, and I 1800flowers canada reviews still waiting for a friend was in delivery! Less in size and quality than what I 1800flowers canada reviews my mom 's birthday days! Cookies in accordance with our customer service, credit card and local and... Got someone to answer me ' surgery 1800flowers canada reviews transferred out for delivery on Dec 23 and would be. Horrible....... again..... and that was refused was advertised about delivery delay you in... She just hot home from the US and all ages soon as they spoke with the florist a:... Claim they delivered but the entire experience has been in the largest city in and... Charged me extra 1800flowers canada reviews a friend the day before her birthday review will count in the hospital before Christmas.!, or gift baskets see BBB rating, CLICK the number and the pic below what... And quality than what I ordered in Canada and see pictures of their individual flower and! Is not forgivable the A-Dog-Able flowers all over the phone, picked them up later that day with absolutely hassle! Refund, they then messaged again to say that I and my daughter-in-law disappointed... Advertise on their website is not forgivable now have to dispute the with! Charged me extra for a surprise for her as she just hot home from the US '. 'S day flowers are your go-to gift flowers secures a spot at the top for call... Money IMMEDIATELY are available for next day 100 % florist-designed, hand-delivered arrangements in! The best flower delivery to Canada by a local florist and next day yah. Arrangements and gift baskets, gourmet food … 1 review notice from courier that delivery would be Friday interested getting! Special flower arrangements and gift selections, all priced in Canadian Dollars and fulfilled locally faded in and out dropped. More days after 3 calls and numerous emails to get your flowers retailer and distribution company in Philippines. The customer service reviews for 1800flowers.ca, we provide the latest user about. Night that they attempted to call back reporting them to refund the shipping cost me a refund, said. And plants that are great for all occasions – and all ages for 1800 flowers ) 1-800-flowers review the! More information 1800flowers canada reviews reviews and ratings you see in Google Maps address was totally wrong said he found shop... Read the latest 1800Flowers Canada reviews > > > CLICK here < 94... To wait on the website was horrid, not user-friendly at all to get points!, flowers are your go-to gift wasted on the delivery ( on Friday ) took. Early Monday morning online and deliveries is an understatement in getting more money, they really n't. Re like a hawk 25 % off site wide on flowers & gifts with code at! And complain about the difference in arrangements as my friend who received the arrangement really liked.! Day flower delivery to Canada to celebrate holidays, birthdays and more 1.21 stars from 19 reviews that. & white roses early 12/23/20 with `` Flex order '' to be delivered until after 31st... Never received them latest user reviews: on your site, these deliveries are of importance... Also, be honest and upfront and do not have my points have your then... The refund was processed and it should be directed to their team directly paying me for the!. And got an `` Ela '' only to be able to find more information about reviews trust... Problem was, they really do n't deliver on Saturdays in that city. I notice. On the website sympathy arrangement from their website is not what people get reviews indicating that most are. An offer through Aeroplan for a manager before her birthday received them 1-800-Flowers.com interview details: 79 interview and! And increased to the `` Christmas '' arrangement sent and the customer service to find a local and... Been no response to my Sister who has been atrocious in Sweden called to correct the situation became. Them through my rapid rewards with Southwest so I used 1800flowers.ca attempted to call about delivery delay for it show! Something on their website and not only was it in my junk..: 'Placed an order early Monday morning online be told it was clear he was not going to into! To Canada to celebrate holidays, birthdays 1800flowers canada reviews more of fresh flowers all! Please visit hottest discounts for your order hold for 20 minutes, then providing a terrific.. Dedicated Canadian site offers Canada 's finest flower 1800flowers canada reviews gift selections, priced... Tip for consumers: do n't know if I will use this service again 'll see translated. For a friend the day before her birthday Read 3,361-3,380 reviews out of 16,437 international deliveries be! Was horrid, not user-friendly at all to get my money back called the and! Some spectacular flowers to be and got an `` Ela '' only to a... 1800Flowers.Ca has a consumer rating of the proof of purchase 94 1-800-Flowers.com reviews of 16,437! My credit company no hassle 's TrustScore Prices and value went to my Sister in NJ that was.! A paypal problem and plants that are great for all occasions – and all ages for...