You'll need to enter service number or username. Enter Prepaid Service Number to Recharge: Payment cards accepted. Check your usage, view and pay your bills, see your plan info, message us, and more. Optus turns to AWS for help with becoming 'end-to-end' cloud solutions supplier. You can turn Optus Roaming Pass on and off at any time using My Optus app and My Account, you’ll find the option in International Roaming settings. I have a prepaid service. Want to set up your mobile phone for Exchange email? It is therefore not possible to access your email from different devices. If you already have an account please login on the left. Because I am having the same problem and I'm not paying these guys just because they text me a random amount with no bill attached.What a pain! It was working fine, however Optus disabled my email, when I cancelled the cable, so I removed it from Outlook. XYZed was established by Optus in 2000 to provide wholesale business-grade DSL services under an individual brand, but today provides a collection of products only as part of the Optus Wholesale & Satellite division. You've given the "add a service" tab a shot? Do you still want to log in using this My Account? Optus | 108,808 followers on LinkedIn. Your account number is 14 digits long and is at the top of your bill. In je Google-account kun je je gegevens, activiteit, beveiligingsopties en privacyvoorkeuren bekijken en beheren om Google beter voor je te laten werken. Optus - My Account - Dashboard. There's no double up between the main Optus My Account and the Optus Zoo features. What you want is a My Account feature, not an Optus Zoo feature. I contacted Optus who then re-activated my email, but I am unable to add it to Outlook 2016 in Windows 10. Re: Link Service - My Account Yikes Just getting back to your PM about this now. When I open the iOS app, my data is shown fine without logging in. When I log in I can only see my mobile account how do I add my home internet account to the same log on. Welcome to the Optus SMS Suite! Thanks for the advice but apparently I cannot link an Optus mobile account login to an Optus Broadband Internet account login as they are run as 2 separate parts of the business. I had to remind them that they work for Optus, not me, and if it's linked to another service then shouldn't THEY be telling me what service it's linked to?! I've had this number for 18 years, not sure why this is happening. It can take up to 48 hours to complete. Thanks for the advice but apparently I cannot link an Optus mobile account login to an Optus Broadband Internet account login as they are run as 2 separate parts of the business. Same problem for me. Please contact Optus directly on 133 937 during these hours. I am now trying to link my phone service to the account and I need the account … I am trying to link my mobiles service.-----To link your mobile phone service to My Account: Enter your service number (this is your mobile number) Enter your account number then click 'Next'. Is the phone in your name? How Optus online chat works. Log in to My Account. Turn on suggestions. Optus customers have flooded social media to complain about suspicious account activity, claiming they have been victim to "major privacy" breaches when logging into their accounts. Thanking you in advance for any assistance you can provide! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. There are certain limitations when it comes to particular product types but that shouldn't stop you registering for electronic invoicing or accessing PDF copies of your bills online. Optus do not offer dial up or email-only services. You can ask your questions on the official website or using My Optus app. If you really want to retain your email address, you must have an active account with Optus. Tap into your account with the My Optus app. Manage your Optus account, view and pay your bills, check your usage and message us - all in My Account. If it's not working, please chat with us. Please choose one that's between three and 20 characters in length, and contains only letters and numbers. Email address *. I have been busy a few days but have tried again and still cannot. Can you please link my account? If you do receive an error prompt, let us know. Good luck. @timbosauer, you can absolutely link a broadband service to an existing My Account profile. cancel. Enter the email address you provided when … View your usage, get billing support and much more with the My Optus app, download it, Re: how can I link 2 accounts on my login, ------------------------------------------------------------------------------------------------------------------, ------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. Use your My Account email address and password to … Sorry, your account must be activated prior to logging in. Tomorrow is ours to create. See this content immediately after install Get The App Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage Maybe you used to be able to or maybe if I could log into my home internet account the option may work that way around ? I just transferred my Optus mobile from one company to another and I have set up my online account access. Optus gained exclusive access to this link in 2001, ahead of acquiring the organisation in 2005. We are […] Hi @jocindi, Inside MyAccount, go to "Add A Service" (on right hand side) and then follow the instructions to Link My Optus Service. We can always link the service to your profile from our end. I am having the exact same issue, have had the same number for many years.. When I log onto my mobile account there is no option on the right to add an account. Auto-suggest helps you quickly narrow down your search results by … How do I set up my Outlook email to sync with my optus webmail account. Heya @jocindi, sounds like your Internet account might not be compatible with My Account. Optus > Yes Crowd > Mobile > Mobile > How can I link my Flybuys and Optus accounts? If this is true it is ridiculous as we all know how frustrating it is to remember all the passwords you need to access things on line. Do you still want to log in using this My Account? A bank on a mission to transform opportunities into wealth At Optus, our origins date back to 1921 when a group of visionary and courageous African American leaders founded Victory Savings Bank on the principle that all people should have access to the American Dream, not just those born into the “right” circumstances. We can definitely take a look though! Hi @jocindi, unless one of the accounts is a business account I don't see any problem - it is what I did...  And it is what I have right now. If you don't want to call, you can message our Social Media Team via  Facebook or Twitter they have a point of escalation for the following urgent enquiries: -No Broadband connectivity (no access to the internet), -No Mobile connectivity (can't make or receive calls). Manage your Optus account, view and pay your bills, check your usage and message us in My Account. Login . *Create a Username: You need to choose a new username. Optus Roaming Pass will start automatically once you make or receive a call (mobile plans only), send SMS, or use data (including MMS) in an eligible destination. Using POP3, your email are retrieved and stored locally on your mobile phone and at the same time they're deleted from the server. I've had this number for 18 years, not sure why this is happening. Alternatively, you can sign up for a free trial by clicking on the link below. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You can also try our My Account Troubleshooting guide. could I register with it and then link my a/c there? Recharge with Credit Card or Debit Card Just contact Optus and request it be put on the one bill / account. Solved: How can I link my flybuys account. If its in someone else's name then you'll need to transfer the account to you first I've been told I need two My Accounts, each requiring separate email addresses. I'm going around in circles here. The other Optus Zoo is mainly to do with Mobile content and does also let you set up your five MyTime numbers if you have this feature. If this is true it is ridiculous as we all know how frustrating it is to remember all the passwords you need to … The best way to manage your OPTUS account and get help when you need it. These My Account details aren't linked to this SIM so you won't be able to view the details of this mobile service. Please follow the instructions emailed to you to finalise your registration for My Account. It's easy, but remember you need to set up your mobile … I’m part of the Yes Crowd team, employed by Optus to help run our online community. I moved from Optus cable to Aussie Broadband HFC NBN, but kept the Optusnet email, as I have a mobile broadband account with Optus. This may be … Terms of use Privacy & cookies Privacy & cookies Optus support team is always ready to answer your questions concerning any possible problems to be eliminated, caring about its clients by offering Optus 24/7 chat. Before you can set up your mobile phone for POP3 email, you need to set up your mobile phone for internet. Setting up my mobile phone for Exchange email. Optus Bank, Inc. | NMLS #: 811363 | Licenses | NMLS Consumer Access This website contains links to external websites. You can set up your mobile phone to send and receive email from your email accounts. Manage your account on-the-go with the My Optus app. My account not linked. It starts with either an '8' or a '9' Click 'Generate Security Code'. This. Hold the line, don't press 1, keep on the line follow the prompts and you'll reach the team who can action this for you. Home Blog. Can’t access your account? ‎Tap into My Optus app for the easiest way to manage your OPTUS account and get help when you need it. Optus. Have you tried adding your service in My Account? Can you please link my account? Please PM me with your account number, full name, DOB and email login so we can get to the bottom of it for you. When you sign off with Optus, Yyur account will remain valid for 90 days after cancellation, but after that it will be deleted. Hi Berowra2 Thanks again. Manage your Optus account, view and pay your bills, check your usage and message us - all in My Account. Did you ever get this resolved? I have a postpaid number, and I got the same issue; I get the same message popping up every time I try logging in my account on the Optus app.still to this day, unsolved. View your usage, get billing support and much more with the My Optus app, download it. Optus tech support told me I could not link them also ??? These My Account details aren't linked to this SIM so you won't be able to view the details of this mobile service. MESSAGE US 24/7 FOR SUPPORT • Get instant responses from our new Digital Assistant • Connect to human experts when you need to • Access your message history • Reply when it suits you FIND YOUR OWN… I tried messaging them on Facebook, they said my email was linked to an additional service and then asked me if that is true. Thanks - 597446. Team, employed by Optus to help run our online community @ timbosauer, you can set up your phone. Am unable to add it to Outlook 2016 in Windows 10, check your usage and us! 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